Tag: design thinking

Smart cities: empower citizens by technology, not the other way around

Last week, I was in Buenos Aires presenting at the SCE Smart City conference. It was…

Who said prototyping was just for designers?

Prototyping is cool. When you’re in the Design and Deliver phase of your project, prototyping helps…

Conducting interviews: tips & tricks to funnel your questions

Conducting interviews is an essential part of doing user research, during the ‘discover’ or ’empathize’ phase…

The importance of digging deeper in customer behavior

We say A. We do B. Numeral scientists (e.g. Freud) believe 95% of our daily decisions…

Difference between Agile and Design thinking

For some people, it’s not exactly clear what the difference between Agile and Design thinking is….