Quite Frankly

Blog on design thinking, innovation & tech

Branch design: separate self-service from experiential tasks

We have been involved in a couple of banking branch redesigns. These projects are very interesting…

Design and select features for the right context and devices

Recently, we have participated and completed in a pitch for a large Colombian travel/loyalty aggregator, which…

Pay for usage, not for ownership: the Amish Uber horse

Pay for use, not for ownership. That’s a trend we have seen happening over the last…

Journey mapping: make sure to plan for divorce

Ok, the title sounds very dramatic and as if we’re going to talk about mapping your…

With 33 sessions per day, Beauty is booming

“Beauty instagrammers in the US are active on the platform every day of the month, taking…

Why innovation requires action, not just talking

Warren Berger is an investigative journalist and author of the book “A More Beautiful Question“. One…

5 Reasons why Apple’s new credit card is a huge, huge move

At Studio Frankly, we have worked a whole lot for banks and insurance companies. Topics such…

How to make a kick-ass dashboard – Part 2/2

This is Part 2 of 2, for Part 1 of 2, please click here 4. Visual…

Some quick tips to start your research project

Sometimes it’s hard to start your research project. Whether it’s qualitative or quantitative research, you need…

Reframing a pain point to a (design) opportunity

Since customer journey mapping is quickly gaining grounds in the (digital) innovation domain, we thought it…

Two seconds of fame for your Facebook data

This digital wall in a shoe shop in Eindhoven reads: 1. Show the sneaker 2. Press…

China: Individualism and the rise of the Post 90’s

Over the months of November and December 2018, we spent some time in China to explore…

How to make a kick-ass dashboard prototype

At Studio Frankly, we have done multiple digital dashboard projects. Our most recent one, for a…

Focus group or brainstorm? Why not both?

Lately, I have been doing a lot of brainstorms and focus groups with various clients. Often,…

The Generation Z fashion shopping journey

In August, I had the pleasure to conduct two¬†focus groups¬†with 24 kids ranging from 17 and…