Quite Frankly

Blog on design thinking, innovation & tech

Luxury and sustainability: an interesting pair together

The inception of Luxury Jean-Baptiste Colbert ‘invented’ the industry of Luxury goods. Before that, most products…

Moments that matter: Nordstrom’s ‘sale fail’

Nordstrom announced a spectacular anniversary sale some time ago, giving you the opportunity to buy heavily…

How big banks ruin moments that matter for me

WARNING/SPOILER ALERT: This is going to be rant about bad user experience with my banks. If…

The rise of psychological profiling

Cambridge Analytica has been under a lot of scrutiny over the past 4 months, ever since…

There is no such thing as Free Pizza.

Luring people to your store with misleading texts. That’s how 99% of marketing is done, unfortunately….

The importance of being consistent and true to your message in gaining trust

This National Geographic issue addressing global plastic pollution, comes to your home in a plastic bag….

Ruining a foodies Instagram post: the fastest way to mayhem

Ruining food selfies. I didn’t know it was a thing, but the internet once again surprised…

Finding the purple cow: the wildcard to success

Seth Godin is one of my all time heros. The way he explains marketing, the success…

The Pinky and the Brain effect and 4 other failing organization types

A while ago, I wrote a blog post about my philosophy that we should add one…

Product vs digital design: the Extreme vs the Majority

I was watching Objectified yesterday, one of the best product/industrial design documentaries I know of. Great…

Power of visual: Rabobanks architecture as scale-model

One of the main pillars in design thinking and service design is the notion of ‘making…

5 ways to effectively manage difficult Workshop dynamics

For all of you that facilitate workshops on a regular basis: you know it’s not always…

How the Outlook Logo is making me irrationally angry

Whenever I use the Microsoft Outlook on my Mac and I see its loading screen, I…

The Subtle art of not giving a f*ck

I saw this cute girl sitting in a mall in Mexico City. She’s apparently learning about…

Nudging: making tax payers actually pay

A while ago I was tipped of a podcast by the every brilliant guys of Freakonomics,…